When you choose your web hosting company online you want to be able to depend on them to keep yours up and running at all times. Although 100% of the time is just not possible and realistic you do need a certain guarantee when you down have downtime that it will be short term.

What exactly is web hosting uptime? This is the time that your site is completely accessible and operational. If you suffer downtime you and the web hosting company can lose money. If you lose money you may look to other web hosting companies causing even more loss of income for the web hosting company you are currently with. If a web hosting company offers between 99.5% and 99.9% uptime then you can probably depend on that company for uninterrupted service.

While some webhosting company’s offer a high uptime guarantees like 99.9% this may be just a way to get your money and your business. JustHost offers 99.9% uptime guarantee. This means that you can depend on them most of the time. This is true reliability. While some companies don’t mean this promise JustHost does mean it.

When you do have downtime you can be sure that JustHost will work to get you back up and running as quickly as possible.

If you are not satisfied, JustHost offers an anytime money back guarantee. That will give you the chance to try JustHost and cancel your account at anytime – JustHost will refund you for the remainder of your term.

Of course support is vital when you are depending on a web hosting company to help you. JustHost is offering full support 24 hours a day, 7 days a week. You can contact them by email or phone them with any problem or concern. The average wait time online is 20 minutes while the average wait time on the phone is 3 minutes.

While most webhosting companies can offer specials they may not follow through with their promises once you are signed on. JustHost means what they say.